API and Console Slowness

Incident Report for Automox

Resolved

This issue has been resolved and all systems are operational again!

Posted Jun 30, 2022 - 16:32 UTC

Update

We are continuing to monitor for any further issues.

Posted Jun 30, 2022 - 16:31 UTC

Monitoring

Fix has been implemented and all systems are back online. Team is currently monitoring this fix to ensure everything remains stable.

Posted Jun 30, 2022 - 16:13 UTC

Identified

The issue has been identified and a is being implemented.

Posted Jun 30, 2022 - 16:12 UTC

Investigating

Our Teams are investigating an outage that is currently happening that is impacting our Console, Agent API's and Patching. We started to get time out errors at approximately 10AM MST. We will keep you updated as we get more information.

Posted Jun 30, 2022 - 16:05 UTC

This incident affected: API, Console (web), and Patching Engine.