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Mar 10, 2026 6:50 PM UTC Resolved after 3d

Policy Results Report — Historical Data Temporarily Unavailable

Impacted:
Web Console
Reporting

Updates

  • Mar 13, 2026 6:15 PM UTC

    Between March 9, 2026 9:30 PM UTC and March 10, 2026 10:00 AM UTC, some customers may have experienced intermittent errors when viewing policy results. Automox has identified the cause and is working on remediation efforts.

    Impact: Historical Policy Results data from approximately September 20, 2025 through February 2026 may appear incomplete or unavailable while restoration is in progress.

    Current Status: Policy execution and reporting is currently operating normally without service degradation.

    All data is fully available and the system is processing normally.

    Resolved
  • Mar 12, 2026 3:35 PM UTC (1 day, 2 hours, and 40 minutes earlier)

    Between March 9, 2026 9:30 PM UTC and March 10, 2026 10:00 AM UTC, some customers may have experienced intermittent errors when viewing policy results. Automox has identified the cause and is working on remediation efforts.

    Impact: Historical Policy Results data from approximately September 20, 2025 through February 2026 may appear incomplete or unavailable while restoration is in progress.

    Current Status: Policy execution and reporting is currently operating normally without service degradation.

    All data has been restored since December 1, 2025 is fully available and processing normally.

    Monitoring
  • Mar 11, 2026 2:45 PM UTC (1 day and 49 minutes earlier)

    Between March 9, 2026 9:30 PM UTC and March 10, 2026 10:00 AM UTC, some customers may have experienced intermittent errors when viewing policy results. Automox has identified the cause and is working on remediation efforts.

    Impact: Historical Policy Results data from approximately September 20, 2025 through February 2026 may appear incomplete or unavailable while restoration is in progress.

    Current Status: Policy execution and reporting is currently operating normally without service degradation.

    All data since Jan 1, 2026 is fully available and processing normally.

    Monitoring
  • Mar 10, 2026 11:37 PM UTC (15 hours and 8 minutes earlier)

    Between March 9, 2026 9:30 PM UTC and March 10, 2026 10:00 AM UTC, some customers may have experienced intermittent errors when viewing policy results. Automox has identified the cause and is working on remediation efforts.

    Impact: Historical Policy Results data from approximately September 20, 2025 through February 2026 may appear incomplete or unavailable while restoration is in progress.

    Current Status: Policy execution and reporting is currently operating normally without service degradation.

    All data since Feb 6, 2026 is fully available and processing normally. Backfill will continue into tomorrow (March 11, 2026) to complete January 2026 policy history.

    No data has been lost. Our engineering team is actively restoring the affected historical data.

    Monitoring
  • Mar 10, 2026 10:01 PM UTC (1 hour and 36 minutes earlier)

    Between March 9, 2026 9:30 PM UTC and March 10, 2026 10:00 AM UTC, some customers may have experienced intermittent errors when viewing policy results. Automox has identified the cause and is working on remediation efforts.

    Impact: From March 9, 2026 9:30 PM UTC to March 10, 2026 10:00 AM UTC, some customers may have experienced intermittent API errors or console errors while database maintenance was being performed.

    Additionally, historical Policy Results data from approximately September 2025 through February 2026 may appear incomplete or unavailable while restoration is in progress.

    Current Status: Policy execution and reporting is currently operating normally without service degradation.

    All data since Feb 7, 2026 is fully available and processing normally.

    No data has been lost. Our engineering team is actively restoring the affected historical data.

    Monitoring
  • Mar 10, 2026 7:40 PM UTC (2 hours and 21 minutes earlier)

    Between March 9, 2026 9:30 PM UTC and March 10, 2026 10:00 AM UTC, some customers may have experienced intermittent errors when viewing policy results. Automox has identified the cause and is working on remediation efforts.

    Impact: From March 9, 2026 9:30 PM UTC to March 10, 2026 10:00 AM UTC, some customers may have experienced intermittent API errors or console errors while database maintenance was being performed.

    Additionally, historical Policy Results data from approximately September 2025 through February 2026 may appear incomplete or unavailable while restoration is in progress.

    Current Status: Policy execution and reporting is currently operating normally without service degradation.

    All data since Feb 8, 2026 is fully available and processing normally.

    No data has been lost. Our engineering team is actively restoring the affected historical data.

    Monitoring
  • Mar 10, 2026 6:50 PM UTC (49 minutes earlier)

    Between March 9, 2026 9:30 PM UTC and March 10, 2026 10:00 AM UTC, some customers may have experienced intermittent errors when viewing policy results. Automox has identified the cause and is working on remediation efforts.

    Impact: From March 9, 2026 9:30 PM UTC to March 10, 2026 10:00 AM UTC, some customers may have experienced intermittent API errors or console errors while database maintenance was being performed.

    Additionally, historical Policy Results data from approximately September 2025 through February 2026 may appear incomplete or unavailable while restoration is in progress.

    Current Status: Policy execution and reporting is currently operating normally without service degradation.

    All data since March 1, 2026 is fully available and processing normally.

    No data has been lost. Our engineering team is actively restoring the affected historical data.

    Identified