Automox System Status | Status

Automox System Status | Status

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Incident history

Mar 2025 - May 2025

May 2025

May 30

12:00 AM - 3:51 AM UTC (3h 51min duration)

Automox Scheduled Maintenance

The scheduled maintenance is complete. We appreciate your understanding as we work to enhance the Automox platform.

3 updates
Impacted:
Web Console
Patching Engine
API
Otto AI
Agent Communication
API
Policy Compliance
Login
Remote Control
May 26

11:49 PM - May 27 12:13 AM UTC (25min duration)

Agent Processing Interruption

The issue causing an interruption affecting the processing of policies. Has been resolved.

Impact: Users may experience missed or delayed policy execution and compliance.

Current Status: Our engineering team is investigating the root cause and will keep monitoring.

2 updates
Impacted:
Patching Engine
API
Agent Communication
API
Policy Compliance
May 23

12:00 AM - 2:47 AM UTC (2h 48min duration)

Automox Scheduled Maintenance

The scheduled maintenance is complete. We appreciate your understanding as we work to enhance the Automox platform.

3 updates
Impacted:
Web Console
Patching Engine
API
Agent Communication
API
Policy Compliance
Web Console
Login
Remote Control
May 07

1:46 PM - 1:46 PM UTC (0min duration)

Otto AI Intermittent Outage

Automox has identified and resolved the cause of intermittent outages with Otto AI in the console.

Impact: Some users may have had trouble using the Otto AI service through our website. You might have seen error messages or found the service slow to respond, especially if you recently signed up.

Current Status: The service issue began on May 6, 2025, and a resolution has been implemented. The root cause was identified as the system's handling of a large volume of requests. Adjustments have been made to restore normal operation, and further enhancements are planned to improve service reliability.

1 update
Impacted:
Web Console
Otto AI
May 01

7:06 PM - 7:22 PM UTC (16min duration)

Scheduling Not Working as Expected

The issue causing delays to policy execution affecting the patching engine has been resolved.

3 updates
Impacted:
Patching Engine
API
API

April 2025

Apr 18

12:00 AM - 2:42 AM UTC (2h 42min duration)

Automox Scheduled Maintenance

Scheduled maintenance is complete.

4 updates
Impacted:
Web Console
Patching Engine
API
Policy Compliance
Web Console
Login

March 2025

No incidents reported